If your business relies on a Managed Service Provider (MSP), there’s a quick, objective way to see whether they take your security seriously — and you don’t need to be technical to do it.
Simply log in to security.microsoft.com using your Microsoft 365 administrator account and check your Microsoft Secure Score.
Alternatively, ask your MSP to provide you with a current screenshot of your Secure Score.
What Is Microsoft Secure Score?
Microsoft Secure Score is a built-in measurement of your company’s security posture within Microsoft 365.
It evaluates how well your Microsoft environment — including user accounts, devices, and data — is configured against Microsoft’s best-practice security recommendations.
The score ranges from 0% to 100%. The higher the number, the stronger and more comprehensive your protection.
Why This Matters
For over 96% of small and mid-sized businesses, Microsoft 365 is the core of daily operations — email, files, Teams, identity, and even IoT devices often depend on it.
That means Secure Score effectively reflects the heart of your IT security.
Checking it takes less than a minute, yet it reveals more about your MSP’s discipline, processes, and ethics than any sales brochure or SLA ever could.
How to Interpret Your Secure Score
| Secure Score | What It Indicates |
|---|---|
| 90–100% | Strong, well-managed, security-focused MSP maintaining consistent governance and best practice. |
| 70–89% | Acceptable, but shows gaps or delayed responses to Microsoft’s evolving security recommendations. |
| Below 70% | Significant weaknesses. Indicates either poor management, lack of review, or ignored best practices. |
If your score is consistently above 90%, your MSP is demonstrating both technical and operational maturity.
If it’s below 80%, you should ask for an explanation — especially if MFA, conditional access, or basic protections are missing.
What a Good MSP Will Tell You
A trustworthy MSP won’t hide your Secure Score.
They’ll explain what contributes to it, what doesn’t apply to your business, and how they maintain it over time.
They’ll also be able to show that the final few missing percentage points are deliberate exclusions, not oversights — for example, legacy systems or specific third-party integrations.
Why This Simple Check Works
- Universal: Every Microsoft 365 business tenant has it.
- Independent: The results come directly from Microsoft, not from the MSP.
- Objective: It’s a numeric score, not a subjective opinion.
- Up to Date: Microsoft continually adjusts the scoring model as threats evolve.
In short, it’s the simplest way for business owners, CFOs, or COOs — even without technical expertise — to gain visibility into how well their IT environment is protected.
Final Thought
If your MSP avoids sharing your Secure Score or claims it’s “not relevant,” that in itself tells you all you need to know.
Security isn’t about promises. It’s about measurable, consistent evidence — and Microsoft Secure Score is one of the clearest indicators available today.
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