Give staff a familiar place to ask for IT help, with attention to recurring faults and the work needed between support requests.
Proxar · UK expertise
Managed IT solutions
You may want technology supplied and looked after together, or help managing systems you already own. Our managed solutions cover both kinds of need, with the responsibilities explained before you commit.
‘Managed’ is not a complete description on its own. Ownership, ongoing work and the route to support still need to be clear.
Technology partnerships
Technology partners you know
We help you choose and look after the technology your team uses every day.
Hosting with the right level of help
Managed cloud combines hosting supplied by Proxar with management. Managed hosting focuses on the hosting arrangement and the layers of day-to-day support you need around it.
Already hold the infrastructure in your own organisation? Cloud management is the relevant conversation. Keep hosting charges, licences and management work separate in your comparison so you can see which responsibilities come with each option.
Network ownership makes a difference
The names sound similar, but the arrangements differ. Network management covers work on customer-owned equipment. Managed network is the model where Proxar owns the supplied network equipment.
That distinction matters when something needs replacing or the agreement ends. Ask which assets transfer, which must be returned and who keeps administrative access and configuration records. A suitable solution should make those answers easy to find, not leave them hidden behind the word managed.
Reviewing managed IT solutions with a technical adviser · Illustrative image
A team to help hold the pieces together
For everyday assistance, explore managed support. A virtual IT department can bring broader responsibilities together when your business needs help coordinating users, systems and suppliers.
Compliance management is a different requirement: organising defined technical obligations, actions and evidence. It does not remove the decisions your management team needs to make.
Start with the work that currently falls between people. Your own team may be confident running an application but need help with devices, access and suppliers. We can discuss a division of work that supports those strengths rather than replacing them unnecessarily.
Client experience
What our clients say
“I’ve worked with Proxar for a number of years and have always found them to be honest, knowledgeable and informative.”
Your next step
Need the technology, the people—or both?
Tell us which systems you own and what your team already looks after. We will help you compare the options without bundling in responsibilities you do not need.