Part of Proxar Group / IT expertise since 2008Existing customer? Support: 0203 515 5555

Terms and conditions

Last updated: 23 September 2026

These terms explain how you may use managed-service-provider.co.uk. The website provides information about our IT services and a way to contact our team. Please read these terms before using the site.

1. Who operates this website

This website is operated by Proxar Limited, a company registered in England and Wales under company number 06744401. Our registered office is Unit 1, 205 London Road, Sevenoaks, Kent, TN13 1DW, United Kingdom. Our VAT registration number is GB942985479.

In these terms, “Proxar”, “we”, “us” and “our” mean Proxar Limited. You can contact us at sales@proxar.co.uk, by telephone on 020 3196 6566, or by writing to our registered office.

2. Website use and service agreements

These terms concern use of this public website. They do not replace or amend a quotation, statement of work, service agreement or other contract you have with Proxar.

Browsing the website, using a calculator or submitting an enquiry does not, by itself, place an order or create a contract for IT services. Any purchase is subject to the applicable quotation and service terms agreed with you. Service scope, support hours, response targets, charges and other commitments are set out in that agreement.

If you are an existing customer and need support, please use the support arrangements in your service agreement. A general website enquiry is not a substitute for those arrangements.

3. Information and estimates

We take reasonable care when preparing website information, but it may become out of date or contain errors. Please confirm information that is important to a purchasing or technical decision with our team.

Website articles, examples and guidance provide general information. They are not a substitute for advice based on an assessment of your systems, requirements and risks. Examples and images identified as illustrative do not describe a particular customer engagement.

Calculator results are indicative estimates based on the information and options selected. They are not binding quotations or a promise that a particular service is suitable for your organisation. The written proposal will confirm the scope, pricing, licensing, tax treatment, contract term and any additional charges before you decide whether to proceed.

4. Acceptable use

You may use the website for lawful purposes. You must not:

If you identify a suspected security problem, contact us with enough information to understand the issue. Do not include passwords or confidential customer information in an initial message.

5. Website content and intellectual property

Unless otherwise stated, copyright in content created by Proxar for this website belongs to Proxar Limited. Copyright © 2008–2026 Proxar Limited. Third-party content, names, trademarks and logos remain the property of their respective owners.

You may view the site and save or print reasonable extracts of our content for your own use or internal business evaluation. Keep copyright notices and attribution intact, and do not present altered extracts as our original advice. This permission does not extend to third-party material where separate restrictions apply.

Please obtain our written permission before republishing or commercially distributing our content. Nothing in these terms grants a licence to use Proxar or third-party branding to suggest an endorsement, partnership or affiliation that has not been agreed.

6. Links and third-party services

The website may link to third-party websites or resources. Those providers control their own content, availability, terms and privacy practices. Please review their information before using their services or providing personal data. A link does not, by itself, mean that we endorse the linked website or everything it contains.

You may link to our publicly available pages provided the link is lawful, is not misleading and does not suggest our endorsement of your organisation without permission.

7. Availability and security

We aim to keep the website available, but do not promise uninterrupted access or that every feature will always be free from errors. We may change, suspend or withdraw parts of the website, including for maintenance, security or operational reasons.

Please use suitable security measures on your own devices and take appropriate precautions when downloading material. Changes to this public website do not alter our obligations under an existing service agreement.

8. Responsibility and your rights

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Our responsibility for your use of this website is subject to applicable law. These terms do not remove any mandatory rights you may have as a consumer. Responsibility for IT services supplied by Proxar is addressed in the applicable service agreement, subject to the same legal requirements.

9. Privacy and cookies

Our privacy and cookies notice explains how we handle personal information and use cookies. Where optional analytics is available, you can manage your choice through the website’s Cookie settings control.

10. Changes to these terms

We may update these website terms. The date at the top identifies the latest revision. Please check them when you return to the site. Updated website terms do not retrospectively change an existing service contract.

11. Governing law and questions

These website terms are governed by the law of England and Wales. For business users, disputes relating to these terms are subject to the jurisdiction of the courts of England and Wales. If you are a consumer, this does not remove any mandatory protection or right to bring proceedings in another court available to you under applicable law.

If you have a question or concern about these terms or the website, please contact sales@proxar.co.uk so that we can try to resolve it.