Follow joiners, moves and leavers
Access needs to match a person’s current role, not just the day they joined. Agree the approval route and what happens to shared work when an account changes or closes.
Proxar · UK expertise
Software as a Service (SaaS)
Online software saves you from running the underlying platform, but somebody still needs to look after access, subscriptions and shared information. We help with the SaaS administration your business needs, around the applications you agree with us.
How it works
Keep control of the applications your people use
The software supplier runs its product. Your business still decides who can use it, what they can share and what should happen when somebody leaves.
Know who owns the subscription
Important business accounts should not depend on one employee’s personal purchase or inbox. Keep ownership and renewal responsibilities visible alongside the licences actually in use.
Check what the product includes
Export, retention and recovery options vary. Review the features in your subscription against the information your business needs to keep, rather than assume every online application handles it the same way.
Technology partnerships
Technology partners you know
We help you choose and look after the technology your team uses every day.
The provider runs the product; your business still runs its use
A hosted application needs an accountable owner, an understood support route and decisions about who can access information. We agree which administration tasks Proxar handles and which remain with the people responsible for the application in your business.
Those responsibilities may include user and licence changes, configuration assistance or coordination with vendor support. Coverage depends on the application and the access and entitlements available. It is not a promise to administer every product sold online.
Modern workplace support looks at the user experience around connected workplace services. Keeping those support and administration routes aligned helps a staff request reach the person who can approve it, investigate it or take it to the software supplier.
Employee using software as a service for everyday business work · Illustrative image
Client experience
What our clients say
“I’ve worked with Proxar for a number of years and have always found them to be honest, knowledgeable and informative.”
Your service
Make routine requests straightforward
We work through the approved applications, the changes your users need and the decisions the business must retain.
User and licence changes
The joiner, mover and leaver tasks included, with approvals for access and the allocation or removal of licences.
Identity and information
Sign-in requirements, ownership of shared work and the retention or recovery questions that need an answer.
The supplier handover
Who raises a provider case and who verifies the business workflow after a configuration change.
Before you decide
Your questions, answered
Does the software provider back up everything we need?
Do not assume that retention and recovery match your requirements simply because the product is online. Features and entitlements differ by application and subscription. Establish what can be recovered, by whom and within which limits, then decide whether that is sufficient for the information your business depends on.
Can you support every SaaS application?
Coverage is agreed by product and by task. Available administrative access, vendor support and application complexity all matter. We review what your organisation uses and identify which work can be included, which belongs with an application owner and which requires the software supplier.
Can employees keep choosing their own online tools?
That is a business decision, but account ownership, spending and information handling still need consideration. An individually purchased application can become important to a team before anyone else knows it exists. Keeping a usable application and subscription record makes access changes, renewals and support much easier to manage.
What needs to happen when somebody leaves?
The process should cover access removal, licences and any information or application ownership that needs transferring. The business must decide what to retain and who is authorised to receive it. A clear approval route helps avoid treating account deletion as the whole task when other people still rely on that person’s shared work.
Your next step
Are online applications becoming difficult to keep track of?
Tell us which products your teams use and where access, subscriptions or support requests are getting stuck. We will help you work out the administration to bring together and the decisions your application owners need to retain.