Choose a workable schedule
Some tasks can follow a regular cycle; others depend on an application supplier or a quieter business period. Plan around those differences rather than give every system the same timetable.
Proxar · UK expertise
Preventive maintenance
Updates, capacity checks and ageing equipment are easy to put off when everything seems to work. We help you turn that unfinished list into planned maintenance, with suitable windows and a record of what was actually done.
How it works
Make the next maintenance window count
The aim is not to change everything at once. It is to do the right work for the systems you rely on, with preparation and checks that fit the potential disruption.
Keep delayed work visible
An update waiting for compatibility testing needs a reason, an owner and another look. Otherwise a sensible short-term delay can quietly become a long-term gap.
Check more than completion
After significant work, check the relevant applications and user tasks. Record anything still unresolved so the next person does not have to work out what happened from scratch.
Technology partnerships
Technology partners you know
We help you choose and look after the technology your team uses every day.
Planned work should leave fewer surprises
A useful maintenance plan connects the task to the equipment, the people affected and the checks needed afterwards. The frequency depends on your environment and the work you agree with us; it is not a universal schedule applied to every business.
Before a significant change, establish what is being changed, the expected effect and the options if it does not go to plan. Application dependencies and vendor support requirements matter as much as whether an update is available.
Server management puts that work in the context of ongoing server administration. Preventive maintenance can sit alongside it, but the included activities and any out-of-hours work need to be clear. A completed checklist should tell you what changed, what was checked and what still needs a decision, not simply that somebody attended to the system.
Engineer inspecting a computer during preventive maintenance · Illustrative image
Client experience
What our clients say
“I’ve worked with Proxar for a number of years and have always found them to be honest, knowledgeable and informative.”
Your service
Know what the maintenance covers
We agree the activities relevant to your systems and explain how completed work and exceptions will be recorded.
A useful work list
The patch reviews, configuration checks, backup-related checks or lifecycle reviews included for the covered systems.
A controlled change
The approvals, timing and communication needed, followed by checks that relate to the services people use.
An honest completion record
What was done, what could not be done and which remaining actions need a supplier, a business decision or another window.
Before you decide
Your questions, answered
Will maintenance prevent every outage?
No. Planned upkeep can address avoidable problems and bring decisions forward, but it cannot eliminate every software fault, hardware failure or supplier incident. Its value is in doing the agreed work consistently and making unresolved issues visible, not promising that a maintained system will never fail.
Can maintenance happen outside our busiest hours?
We can discuss windows around the business and application requirements. Out-of-hours availability, access, support coverage and charges need to be agreed. The plan also needs someone able to verify important services afterwards, rather than leave the first staff member on Monday to discover whether everything works.
What happens when an update cannot be installed?
The reason should be recorded, together with the affected system, an owner and the next review or action. A supplier dependency or application compatibility issue may need a separate decision. Deferring an update should not make it disappear from the maintenance record.
How will we know the work was completed?
The agreed record should distinguish completed tasks, verification results and outstanding items. A successful installation message is not always enough to confirm that a business application is usable. We work out the relevant checks and reporting with you, so the record reflects the work that matters to your environment.
Your next step
Which maintenance jobs keep slipping down the list?
Tell us about your systems, busy periods and the work that has been waiting. We will help you build a practical plan, including the approvals and application checks needed before it goes ahead.