Keep your existing cloud infrastructure and get help with agreed administration, maintenance, capacity reviews and controlled changes.
Proxar · UK expertise
Hybrid management for connected IT environments
When an application depends on both cloud and on-site systems, those systems need to be looked after together. We help manage the agreed work across your hybrid environment, especially the connections where responsibility can become unclear.
The starting point is the mixed environment you already run, not an assumption that everything should move.
Technology partnerships
Technology partners you know
We help you choose and look after the technology your team uses every day.
Keep a picture of how the service works
Separate cloud and equipment inventories do not show every important relationship. Where does sign-in happen? How does an application reach its data? Which connection keeps a critical task working? Those answers help define the management responsibilities.
Where another team owns a component, include its contacts and role in the plan. The operating view needs to follow the business service rather than stop at the boundary of one supplier’s systems.
Coordinate changes across both sides
A local server update may affect a cloud application. A change to identity or a network rule can interrupt access across the entire environment. Maintenance therefore needs shared approvals and checks, not two unrelated calendars.
For significant changes, identify affected services, a workable window and the response if testing fails. Record the outcome so the next engineer has a reliable starting point rather than a series of undocumented adjustments.
Reviewing the management of local and cloud IT systems · Illustrative image
Give cross-supplier incidents a clear owner
A fault can otherwise become several tickets, each proving that one component is working. We agree how incidents in scope are coordinated, what evidence the teams provide and who explains the impact and next step to your business.
Monitoring can help locate a problem, but seeing it and being authorised to repair it are different responsibilities. The service needs to identify both, with a handover where another supplier owns the required action.
Review a changing environment
Local equipment, cloud usage and application lifecycles do not move at the same pace. Reviews help identify unsupported components, capacity limits and opportunities to remove unnecessary complexity.
A redesign or migration can be treated as a separate project when needed. Hybrid hosting covers workload placement and connections, while hybrid cloud explains the wider business approach. Ongoing management should keep today’s service supportable while making future decisions visible.
Client experience
What our clients say
“I’ve worked with Proxar for a number of years and have always found them to be honest, knowledgeable and informative.”
Before you decide
Your questions, answered
Can we keep our internal team and existing suppliers?
Yes, the management work can sit alongside them where the technologies and access make that practical. Agree responsibilities for shared dependencies, changes and escalation. A mixed team can work well when everyone knows which part they own and how to involve the next person.
What is different from managing cloud and local systems separately?
A hybrid business service can depend on both at once. Sign-in, data flows and connectivity may cross the boundary, so a change or fault on one side affects the other. Management needs to account for those relationships rather than treat each system’s healthy status as proof the whole service works.
Is monitoring included in hybrid management?
It must be stated in the agreement. Monitoring provides information and alerts, while management covers the operational actions you agree. Confirm who checks the signals, who investigates and who is authorised to make changes, including work that needs another supplier.
Will management include a future migration?
A migration or substantial redesign normally needs its own agreed scope, plan and commercial treatment unless explicitly included. The management relationship can identify the need and support planning, but it should not leave you guessing whether major delivery work is part of the recurring fee.
Your next step
Does support stop at the cloud boundary?
Tell us where your local and cloud systems depend on each other, and where incidents get passed between teams. We will help you work through the management and coordination you need.