Coordinate the day-to-day work across local and cloud systems, including the dependencies and supplier handovers that connect them.
Proxar · UK expertise
Cloud management for your existing infrastructure
You do not have to move your cloud environment to get help looking after it. We manage agreed operational work on infrastructure your organisation already holds, alongside your team where needed.
For hosting supplied by Proxar as well as management, see managed cloud.
Technology partnerships
Technology partners you know
We help you choose and look after the technology your team uses every day.
Start with the accounts and the people behind them
We need a reliable view of subscriptions, resources, application owners and dependencies. That helps establish the work included, the access required and the people who can approve a change or provide context during an incident.
Your organisation should retain appropriate control of its accounts. Management access needs to be attributable to the people doing the work, limited to what they need and removable through an agreed process. Outside help should not make account ownership harder to understand.
Give the recurring jobs a home
Cloud resources still need administration after deployment. Configuration changes, capacity checks and maintenance coordination can form part of the service. Operating-system care, backup administration and application work need to be identified explicitly where relevant.
Requests should have a clear route from the person asking to the person approving and carrying out the change. Record the result so your team can understand both planned work and adjustments made while resolving an incident.
Administrator reviewing cloud service usage and health · Illustrative image
Understand why the bill is changing
A growing bill may reflect useful business growth, an unused resource or an unintended configuration change. Look at consumption alongside application needs before deciding what to remove or resize.
A lower charge is not automatically a better result if the change reduces recovery options or affects a dependent system. Recommendations need a reason, an owner and approval. Reviewing the context helps your business choose rather than simply follow a cost-saving label.
Keep support, monitoring and projects distinct
Routine management provides continuity, but a migration or major redesign needs its own delivery plan. Technical incidents need investigation within the support coverage you agree.
Cloud support explains incident assistance. Cloud monitoring covers health information and alerts. They can support the management service, but the included work and handovers need to be clear rather than inferred from a list of tools.
Client experience
What our clients say
“I’ve worked with Proxar for a number of years and have always found them to be honest, knowledgeable and informative.”
Before you decide
Your questions, answered
Do we need to move our cloud environment to Proxar?
No. This service is for infrastructure your organisation already holds. We review the technologies, condition and access needed to establish whether they fit the proposed management work. Hosting supplied by Proxar is a different arrangement, discussed under managed cloud.
Can our team keep managing some systems?
Yes. We can divide the resources and activities between teams, including shared dependencies and change approvals. Both sides need current records and a clear escalation route so a change to one workload does not unexpectedly affect another team’s responsibility.
Does cloud management include application support?
Only where that responsibility is agreed. Infrastructure, operating systems, databases and business applications may have different owners. The proposal should explain the layers covered and how an incident reaches the application supplier or your internal specialists when their help is needed.
Will you automatically remove resources to reduce cost?
Any cost-related change needs the appropriate review and approval. A resource that looks unused may support recovery or an infrequent business process. We consider consumption with workload owners and dependencies before recommending action rather than assume the lowest bill is always the right outcome.
Your next step
Need help running the cloud you already have?
Tell us which platforms you use and which jobs are not getting enough attention. We will work through the access, responsibilities and specialist help needed around your existing environment.